ToursByLocals Reviews

ToursByLocals has an overall rating of 4.8 based on 133 reviews. Customer feedback on ToursByLocals is mixed: ToursByLocals reviewers highlight positive aspects like personalized experiences, knowledgeable local guides, flexible itineraries, and unique cultural insights, which strongly appeal to travelers seeking authentic local experiences. However, ToursByLocals is often criticized for its higher cost compared to group tours, limited availability in some regions, inconsistent guide quality, and potential for last-minute cancellations.

4.8/5.0

133 reviews

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All ToursByLocals Reviews (133)
Mildred_parks82
May 25, 2026
"Nice local tour, but am I missing something with the booking?"
We booked a day tour through ToursByLocals, our guide was great. He was friendly, knew the area really well, and took us to a few smaller local spots we probably wouldn’t have found on our own. It definitely felt more personal than being shuffled around with a big tour group.

That said, am I missing something with the booking process? The messages felt a little slow, the price seemed kind of high for what was included, and our plan changed at the last minute. It wasn’t a disaster or anything, just a bit frustrating. Overall it was a good experience, but not quite smooth enough for me to rate it higher
Mavis_pruitt97
May 22, 2026
"Our guide really knew every little detail and…"
Our guide really knew every little detail and made the whole thing feel so easy. I didn’t have to worry about much at all, just kind of enjoyed the experience as it went along..
daltonrivera1185
May 21, 2026
"Our guide was late, which was a bit..."
Our guide was late, which was a bit frustrating at first... but once things got going, it was okay. Not the most reliable experience this time, but it wasn’t terrible either.
ryanjaramillo6299
May 20, 2026
"I had a really good experience with our…"
I had a really good experience with our guide. He showed up right on time, clearly knew what he was talking about, and just kept everything moving without any stress. The whole day felt easy and relaxed, which I really appreciated. He was professional, but not in a stiff or overly formal way — just calm, friendly, and on top of things. I’d definitely book again.
JohnWelty
May 14, 2026
"Pretty straightforward"
It was easy to understand and I didn’t run into any issues. Nothing fancy, just worked fine for what I needed.
john-Moody
May 12, 2026
"Everything went smoothly, more or…"
Everything went smoothly, more or less. I didn’t really run into any issues, and the whole thing was just kind of easy from start to finish.
MarthaRutherford
May 04, 2026
"Quick and Clear Help"
The guide got back to me really fast and explained everything in a way that actually made sense. Whoever runs this is to blame for making the process way easier than I expected
Freda_reed80
May 02, 2026
"We had a really good experience…"
We had a really good experience with toursbylocals . The booking process was simple , and our guide was friendly , right on time , and shared a bunch of little local details we never would have found on our own . The whole tour felt easygoing and relaxed , not rushed at all . For what we got , the price felt fair , and I’d definitely use them again ...
carl1997
May 01, 2026
"Easy to book, but a bit hit or miss"
We booked a small group tour through toursbylocals, and overall it was okay. Our guide was friendly and clearly knew the area, which I appreciated, but the pacing was kind of uneven. A few stops felt rushed, while in other spots we were just standing around waiting. Maybe that’s just how these kinds of tours can be sometimes, but for the price, I expected it to feel a little more polished. Booking was simple though, and the smaller group size made it comfortable. Not a bad experience, just not one I’d call amazing
david2004
April 30, 2026
"My gut said this tour would be well-run"
I had a good feeling about this tour from the start, and it ended up being right. The timing was spot on and it wrapped up exactly when they said it would.
hello_harriet765
April 24, 2026
"We booked a private tour through ToursByLocals because…"
We booked a private tour through ToursByLocals because my mom uses a wheelchair and gets tired quickly. I messaged the guide before we paid, and she was so patient with all my random little questions... even ones about curb cuts and bathroom stops. On the day of the tour, she had already adjusted the route so we could avoid steep streets and too many stairs. The van had plenty of room for the wheelchair, and we never felt rushed or like we were causing extra trouble. it was just easy... and that’s not always a given when you’re traveling with accessibility needs. Really glad we booked with them, and I’d definitely do it again.
MichaelSmith_82
April 20, 2026
"The van was clean and the driver…"
The van was clean and the driver showed up on time, so that part was fine. The seats were tight though, which makes you wonder if anyone actually checks how comfortable the ride is for passengers before sending these vans out
john1982
April 16, 2026
"Feels like exploring with a local friend"
Booked a half-day tour through toursbylocals and it was totally worth it. Our guide knew the tiny streets, quiet food spots, and little history bits you’d never get on a big group tour. felt like wandering with a friend who lives there. Booking was easy, replies were fast. Not the cheapest, but for the local tips and relaxed pace, I’d book again.
Anna-page
April 09, 2026
"I’m so glad we booked a…"
I’m so glad we booked a local guide because trying to figure everything out on our own would’ve been such a headache. The main spots were packed, of course, but he knew exactly when to take us so it didn’t feel like we were just being shoved along with crowds all day. He also brought us through these quiet little streets we never would’ve found ourselves, which was such a relief after dealing with all the busy areas. It felt way more relaxed than the usual rushed tour stuff. Really happy we did it.
JohnRich
April 03, 2026
"Easy cancellation and helpful support"
I had to cancel at the last minute, and they took care of it without making it a hassle. The refund details were easy to understand, and support got back to me quickly. I would use them again.
GRESHAM
March 26, 2026
"Great with our kids"
Our guide was really patient with our kids, which we appreciated a lot. Just from his calm tone, I got the feeling he’s probably used to working with families and genuinely doesn’t mind all the questions and little interruptions.
teresa1997
March 25, 2026
"Comfy Ride, Tight Space"
The car was comfy overall, but there really wasn’t much legroom. It was fine for a short trip, but I definitely noticed it after a while.
dawn1988
March 06, 2026
"Smooth start to the day"
We had a really relaxed morning, which I always appreciate when there’s an activity planned and everyone’s trying to get organized. The whole day just felt easy from the beginning, and there wasn’t any awkward standing around or wondering what was going on. Our guide was already there a little early, so everything started off smoothly.
hello_lorraine514
March 02, 2026
"I thought the site was really…"
I thought the site was really easy to use, though maybe I’m just easily impressed? I didn’t feel lost at any point, and the filters helped me find a guide quickly. The booking steps were clear enough, and I liked having the messages and tour details all in one place. It also worked fine on my phone, which was a nice bonus.
JamesDitch
February 22, 2026
"Easy to Change My Plans"
I had to change my plans and the whole process was really simple. It didn’t feel stressful or complicated, which I appreciated. Overall, I’d say it was a smooth experience and I’d be happy to use it again.

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